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Metadata Glossary

CodeFB.FCP.DISR.AS.IC.UT
Indicator NameAre mistaken or unauthorized transactions among the top-three issues complained about to the alternative dispute resolution (ADR) entity?
Short definitionWhat are the most frequent reasons for complaints received by the ADR entity related to financial consumer protection (not including "not being approved for a loan")? - Mistaken/unauthorized transactions
SourceGlobal Financial Inclusion and Consumer Protection Survey 2017
TopicFinancial Consumer Protection : Frequent Complaints
General commentsAre MISTAKEN OR UNAUTHORIZED TRANSACTIONS among the top-three ISSUES complained about to the alternative dispute resolution (ADR) entity?
Other notesVHNA_03
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